Frequently Asked Questions

Can I cancel or change my order?
Once an order is submitted, it cannot be canceled or updated — including size changes or shipping address corrections. Please double-check all details before checking out.

How do I apply for monthly free stickers?
Go here to sign up!

How fast do you ship?
Orders ship within 5–8 business days after confirmation. You’ll receive a tracking email as soon as your package is on the way.

Do you ship internationally?
We currently ship within the USA only, with plans to expand in the future.

Are there countries you do not ship to?
Due to restrictions, we cannot ship to:
Ecuador, Cuba, Iran, Crimea, Syria, or North Korea.

How much is international shipping?
If international shipping becomes available, rates will vary based on tariffs, duties, and regional fees. These costs are set by your country and are the customer’s responsibility.

Are duties and taxes included?
For future international orders, import duties, customs fees, and taxes would be paid by the customer at delivery.

What is your return policy?
All sales are final — no refunds.
Exchanges may be available within 14 days only if:

• The item is unworn and unused

• Tags and original packaging are included

• You received the incorrect or defective item

Please contact us before sending anything back.

What if my order has multiple items?
Items may ship separately depending on availability. You’ll receive tracking updates for each shipment.

What payment methods do you accept?
Visa, Mastercard, American Express, Discover, Diners Club
PayPal, Venmo, Shop Pay, Shop Pay Installments
Apple Pay, Google Pay, Amazon Pay, Facebook Pay

Do you offer free shipping?
Yes — free shipping on orders over $50.

Why do Christmas wraps appear on every collectible box?
It’s part of a seasonal Christmas theme that we’ll reveal more about soon!