Refund policy

All Sales Are Final — No Exchanges, No Refunds

At Crave Happy, all sales are final. We do not accept returns, offer exchanges, or issue refunds for any reason, including but not limited to change of mind, incorrect size selection, or dissatisfaction with the product.

No Exchanges
We do not offer exchanges on any items, including clothing, accessories, or any other merchandise sold through our store.

No Refunds
All purchases are non-refundable. Once an order is placed and payment is processed, no refunds will be issued under any circumstances.

Damaged or Defective Items
If you receive an item that is damaged or defective due to a manufacturing error, please contact us at [your contact email] within 7 days of delivery with your order number and photos of the issue. We will review each case individually and, at our sole discretion, may offer a store credit or replacement, not a refund or exchange.

Lost or Stolen Packages
Crave Happy is not responsible for lost or stolen packages once marked as delivered by the carrier. Please contact your local carrier or postal service to file a claim.

Incorrect Address
It is the customer's responsibility to ensure the shipping address entered at checkout is accurate and complete. Crave Happy is not liable for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an undeliverable address, the customer will be responsible for re-shipping costs.

EU Customers
If you are located in the European Union, please note that under EU consumer law, you may have the right to withdraw from your purchase within 14 days of receiving your order. If this applies to you, please contact us at [your contact email] within that period to initiate the process.

Contact Us
For any questions regarding your order, please get in touch with us at:
- Email: shipping@cravehappyclothing.com
- Website: www.cravehappyclothing.com